Privacy Policy

Who we are

Woodbridge Public Auto Auction (WPAA) is the registered trade name (T/A/DBA) of S&S Service Center Inc.

We operate the Public Buying Center at 1108 Horner Rd, Woodbridge, VA 22191. Questions about this policy can be sent to sellacar@wpaa.net or by phone at 703-643-1189.

Information we collect

When you submit a vehicle for an offer or contact our buying team, we collect the information you provide: your name, phone number, email, vehicle details (VIN, year, make, model, mileage, condition), photos you upload, and any messages you send.

How we use your information

• To evaluate your vehicle and prepare an offer.
• To contact you by phone, email, or text message about your submission.
• To schedule appointments, inspections, and purchase paperwork.
• To meet legal, tax, and recordkeeping requirements.

We do not sell your personal information. We do not share your phone number or SMS opt-in data with third parties or affiliates for their own marketing.

SMS / text messaging

By providing your mobile number on our submission form or by texting our published number, you consent to receive SMS messages from WPAA related to your vehicle inquiry, offer, appointments, and follow-up.

• Message frequency varies based on your conversation with our team.
• Message and data rates may apply from your carrier.
• Reply STOP at any time to opt out of further messages.
• Reply HELP for help, or contact us at 703-643-1189.
• Carriers are not liable for delayed or undelivered messages.

Mobile information, including phone numbers and SMS opt-in status, is never shared with third parties for marketing purposes.

Links: Website, Contact Form, Privacy Policy, Terms of Service, SMS Policy.

Data retention & security

We retain submission and communication records for as long as needed to service your inquiry and meet legal requirements. We use industry-standard safeguards to protect the information you provide.

Your choices

You may request access, correction, or deletion of your personal information by emailing sellacar@wpaa.net. You can opt out of SMS at any time by replying STOP.

Changes

We may update this policy from time to time. Updates will be posted on this page.